Entry-level Deskside Technician (m/f)

Stefanini is hiring entry-level Deskside Technicians to join one of our clients in Portugal. This client operates within the industrial business sector and it is based in Albarraque (Rio de Mouro, Sintra).

This is a role with an on-site work model: the technicians must be available to work on the client’s location.

Project duration: 3 months (April to the end of June 2024)

We are looking for a proactive person with a keen interest in technology, with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.

Key Responsibilities

• Execute the installation and set up of PCs, peripherals, cables and all other on-site hardware equipment;
• Move workstations and peripherals, as required;
• Maintain, analyze and solve end user computing problems both hardware and software;
• Software, patches and updates installation using MS SCCM;
• Document changes to inventory use and configuration;
• Ensure that connectivity issues are addressed for installations;
• Addressing customer & end user complaints in a professional and quick manner.

Professional skills and required qualifications:

• Good hardware knowledge - PC's, laptops, printers etc;
• IT studies are considered an advantage;
• Positive, helpful can-do attitude and ability to work with others;
• Good fluency on English and Portuguese languages, verbal as well as written.
• Ability to follow instructions and procedures designed for the project;
• Strong communication skills, service delivery orientation;
• Ability to cope with stress and workload;

Compensation and benefits:

We offer you not only a challenging and interesting workplace, but also a rewarding work experience, with competitive compensation and benefits packages:

• Trainings: on-going training with current and emerging products and technologies;
• Career development: opportunity to grow within the team;
• Referral bonuses;

What's next:

It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.  To apply, please send us your updated CV, written in English, to <endereço ocultado> using ELDT24 as subject.

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

About us

We are a multinational company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on <endereço ocultado> and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.

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