5 de Setembro de 2023

Application Support Engineer (m/f)

Crossjoin Solutions

Crossjoin Solutions is a portuguese IT company founded in 2009, active worldwide in more than 30 clients (Canada, Latin America, UK, Belgium, Italy, Luxembourg, Ireland, France and Germany). Through the service we provide to our customers, we currently support dozens millions of consumers in many different countries around the world.

We deliver consulting services covering systems end to end optimization, enterprise testing, troubleshooting major incidents, incident resolution, fullstack architecture advisory, continuous integration, deployment and development acceleration, infrastructure managed services by operating in any sector whose business depends on information systems (banking, insurance, health, automotive, finance, telecommunications, etc).

We deliver the following solutions:

  • Performance Services;
  • IT Administration;
  • Development Services;
  • Devops Services.

We value our coworkers training. We are proud to offer personalized coaching, constant training, exciting challenges and career development. We award effort, competence and merit.


  • Prioritize and handle service requests and incidents;
  • Ensure the performance of daily health checks of the applications, scripts, and infrastructure by support team;
  • Handle late night and weekend emergency support on as required;
  • Process issues and provide relevant information for troubleshooting or for clarification;
  • Responsible for improving and documenting the technical processes around application support;
  • Responsible for installing, configuring, and administering application servers.


  • Bachelor's and/or Master’s in Computer Science or similar;
  • Experience working in application support roles;
  • Knowledge in the following technologies: Microsoft Azure, Kubernetes, Oracle Weblogic, Apache Tomcat, RedHat Linux, ATG eCommerce and NGINX;
  • Availability to travel to other locations when required;
  • Good level of English (spoken and written).

Nice to have:

  • Experience with databases (Oracle, MySQL or SQL Server), issue tracking (JIRA/ServiceNow), testing (Jenkins, LoadRunner) and monitoring tools;
  • Previous experience working in an Operations environment;
  • Availability to work in shifts;
  • Previous experience with Java, HP TeamSite, DigiCert;
  • Train and coach other team members.

We offer:

  • Integration in a dynamic, goal-oriented and cooperative team;
  • Health Insurance extensible to the family;
  • Crosser Assistance Programme (Psychology, Psychosocial, Financial, Legal and Nutrition consultations);
  • Partnership package with discounts in several areas;
  • A well-structured Individual Development Plan (IDP);
  • Individual Training Plan;
  • Career Plan transversal to the entire company;
  • Monthly GYM subscription;
  • Team-building events.


With the submission of your application you authorise the treatment and storage of your personal data within Crossjoin Solutions, Lda database for this recruitment process and/or other future opportunities.

Please submit your application to <endereço ocultado>

web: (https://commoncrawl.org/faq/):2023-09-22 16:17:18