20 de Abril de 2017

Business Intelligence Consultant ( Focus on Reporting) (m/f)

Fujitsu Portugal

  • Localidade Lisboa
  • Contrato Contrato a termo, Contrato sem termo
  • Horário Full-time

Fujitsu is a world IT leader leading authority in hardware and IT services business. Fujitsu Global Delivery Center in Lisbon is a multilingual Service Desk with more than 1000 employees providing 24/7 IT services, in 23 different languages to multiple companies from different sectors, on a very rewarding and vibrant multicultural environment.

We now offer you the opportunity to be part of this great company.

Key Accountabilities

  • Design and execute automated procedures interfacing with systems to report business analytics;
  • Collect, review and log data totals into database for reporting and ensure accuracy and report deliverables’ timelines.
  • Generate periodic reports with accuracy to identify and process data sources;
  • Develop queries to extract data on stakeholder’s needs;
  • Recommends improvements in procedures and processes;
  • Reviews completed tasks and ensures that any necessary corrections are made;
  • Performs other duties and special projects as assigned;
  • Act as a role model for core business and personal values in communication, team working, performance, motivation, personal standards, professionalism and attitude;
  • Support the business improvement and contribute effectively to the service excellence objectives.

Key Performance Indicators

  • Service performance meets all service level agreement (SLAs)
  • Report deliverables’ timelines for Fujitsu & customer Reports;
  • Customer satisfaction & feedback
  • Sense & Respond
  • Teamwork, high self-responsibility and flexibility to work independently.  

Required Knowledge and Experience:

The ideal candidate will have experience of the following:

  • ITIL skills (e.g. ITIL v3 certification) - desirable
  • Fluent in English and/or German  - Speaking and Written - mandatory
  • Experience in Microsoft SQL Server (in particular SQL Server Integration Services)
    • Creation and modification of SQL objects including databases, tables, indexes, stored procedures, user defined functions.
    • Back-End (DWH) for MS SQL Server.
  • Experience in SAP Business Objects tool suite
    • SAP Business Objects Crystal Reports
    • SAP Business Objects WebIntelligence
    • SAP Business Objects Design Studio
    • SAP Business Objects Xcelsius

We offer:

  • The chance to work on rewarding, dynamic and multicultural environment
  • Very competitive salary, bonuses and benefits package
  • Employment contract directly with Fujitsu
  • Training and internal career progression plan upon hiring
  • Excellent facilities centrally located near a wide range of public transports

Applications to https://fujitsu.tatcenter.com/position/BIC

(Please attach your CV in English detailing language skills and availability)