Business Support – IT Service Management (m/f)

Who are we:

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.

With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Lisbon, Porto, and Madrid. The company currently has more than 950 professionals in the different areas in which it operates.

Neotalent, the responsive people.

Find out more about us at <endereço ocultado>.

Role Overview:

Neotalent is looking for a Business Support (IT Service Management) with experience to join one of the largest insurance groups in the world, present in 64 countries – offices in Lisbon (hybrid).

What you will do:

• Working within a team of transversal specialists based in multiple countries.
• Supporting the team of ITIL Global Process Owners with carrying biannual surveys, maintaining governance models, managing changes, managing communications and governance.
• Creating comprehensive and compelling presentations and documentation and expertise with communicating to large multinational audiences.

What you are like:

• At least 2 years of experience in similar roles (Business & Data Analysis);
• Experience in IT Service Management is valued;
• Using of tools such as Power BI or similar;
• Know-how of ServiceNow or other;
• Understanding of survey methodology and analysis;
• Expertise on Database and spreadsheet.
• Analyzing and presenting data to a wide audience;
• Organizing and running workshops with internal and external clients;
• Good written and verbal communication skills in English.

Why join us

• Work on challenging projects for big clients
• Learn more about emerging technologies
• Possibility of working remotely
• Design your career plan
• Access to continuous training and certifications
• Evolve through our internal mobility program
• … and much more!

To apply:

Please send your CV to <endereço ocultado> with MVT_ BS in the email subject.

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